So far we have considered how we identify people at risk of being cold in their home, and we have thought about what influences their decisions and behaviour. In Part 3 we would like you to think about what action needs to be taken to improve the situation for people like Pat. It is not appropriate to everyone who works with or supports older people to be experts in energy, housing or health. What is important is to know how we can help people access the help they need. In order to do this we need to assess, refer and work together with others. Partnership working is essential if we are to ensure all older people are living in appropriate temperatures for physical and mental health.
What could be done to help Pat keep warm at home? Depending on your role, your answer will vary. For both sections of the questions (what would you do and what would others do) we would like you to consider assessment, referral and partnership working in your answers.
What could others do? | What could you do? |